Features of Automated DLP Incident Remediation

By Arvind Mehrotra Advisor Cybersecurity — Vidyatech and Krishna K Bhardwaj, CEO — Vidyatech

Let’s recap:

1. Proper Incident Remediation is critical to DLPs’ success

2. Automation is crucial to successful DLP Incident Remediation

Cybersecurity systems lack integration. Incident surges, stakeholders’ approval delays, and delayed efforts for remediation can lead to higher security exposure and poor and unsatisfying compliance. Let us look at the features of a solution that will be an answer to our questions.

As the data does not automatically flow and different stakeholders own different security functions, there is no way to collaborate except in person. Thus, a good practice will be to link the incident remediation system with DLP Solution(s) to reduce security exposure and increase compliance. Incidents must be fetched automatically from DLP; priority assignment and routing are recommended based on their characteristics. The Incident Review and Assessment should be guided process, and actions triggered automatically. One would expect Incidents to be closed automatically based on rules, reported on to improve security & compliance culture, and there should be automatic recordkeeping to prevent the need to spend additional effort on documentation and compliance. Once the incidents are closed in the incident remediation system, the incident status has to be updated simualteously in the DLP solution. It is also natural to expect a dashboard set up for a bird’s eye view of the total number of incidents, incidents undertriage, number of closed incidents, etc. This dashboard must present the situation in an integrated view no matter how many deployed DLP solutions. There should be a method of looking at the data and reviewing the DLP rules or policies to minimize false positives. And artificial intelligence ought to be used to validate or predict the prioritization algorithm for incidents.

The following components would comprise such a solution:

· Automated workflows using rule-based assignment of incidents

· Automatic action triggers, reminders, and escalations

· Automatic documentation and audit trails

· Dashboards and enriched graphical reports agnostic to the DLP solutions(s) in use and for specific roles in the organization

· Simple and intuitive interfaces which do not need any knowledge specific to the DLP Solution(s) to operate

· Intuitive and straightforward questions adapted to the context and answers to previous questions.

Having seen what the contours of an Automated DLP Incident Remediation are, let us stop here and in the next session, let us look at a tool called DashMagiq™ that helps you do the above more.

Your DLP Implementation is incomplete without DashMagiq™.