Arvind MehrotraHype or Hope? Evaluating 6 Disruptive Technologies for 2024Many companies invested in new technologies during the pandemic, but not all digital transformation initiatives have endured.13 min read·4 days ago----
Arvind MehrotraWhy and What is Right for Your Agile Team? Minimum (Viable vs Useful vs Marketable) ProductAs digital transformation accelerates and release cycles get shorter, agile is now the de-facto methodology for product development. But…13 min read·Apr 19, 2024----
Arvind MehrotraCustomer Success Qualified Lead (CSQL): The №1 Metric for 2024 for Integrated JourneysData-driven sales and marketing is nothing new; however, we need to pay attention to customer success, which is a puzzle since customer…9 min read·Apr 10, 2024----
Arvind Mehrotra10 Customer Experience Trends to Master by 2030 — How Many Are on Your Checklist?In my years of guiding and working with top brands, one area of focus has held steady — customer experience. Navigating the evolving…11 min read·Apr 5, 2024--1--1
Arvind MehrotraGenerative AI in Marketing is Now Everywhere. What Are the Implications?AI-generated content is everywhere, but is it a boon or a bane? This article discusses the potential implications of generative AI’s…5 min read·Mar 26, 2024----
Arvind MehrotraAntagonistic vs. Conscientious: What Type of Leader Are You?In 2024, the style of leadership you practice matters more than ever before. McKinsey’s recent State of Organisations report found that…9 min read·Mar 16, 2024----
Arvind MehrotraHow To Shift Your Leadership Style? Strategies For Agile Leaders in 2024In today’s rapidly changing business landscape, it has become crucial for leaders to adapt their styles and strategies 2024, as Gartner…6 min read·Mar 13, 2024----
Arvind MehrotraChange Management in the Digital Services Era: Are You Taking the Right Steps?Digital services are now ubiquitous, from consumer needs, such as FMCG and utilities, to business operations like printing, fleet…10 min read·Feb 27, 2024----
Arvind MehrotraImplementing a Digital Customer Success Strategy, learn how.In today’s digital age, implementing a robust and effective digital customer success strategy is essential for businesses of all sizes. But…10 min read·Feb 20, 2024----
Arvind MehrotraHow Cybersecurity Asset Management (CSAM) Practice Helps SecOps Mitigate RisksIn 2024, the lines between security operations (SecOps) and asset management are becoming increasingly blurred. With the rise of cyber…9 min read·Feb 15, 2024----